General Terms and Conditions of Sale

1. Purpose

These General Terms and Conditions of Sale govern orders placed on DomfoRat for premium access, digital content, SEO data, files, analyses, packs, digital services and related services offered through the website.

DomfoRat premium access consists of digital content not supplied on a tangible medium, accessible for 7 days through an access service, providing access to detected Google Business profile data, social profiles, ranked site records and DomfoRat premium data not available without paid access.

2. Publisher and contact

The service is operated under the trade name DomfoRat. For contractual questions, claims, order support or personal data requests, the publisher may be contacted at [email protected].

The publisher's full legal details, registration information, postal address, VAT number where applicable and consumer mediation information are provided in the legal notice and the other legally required materials.

3. Definitions

• Customer: any natural or legal person placing an order on DomfoRat.
• Consumer: a natural person acting outside any trade, business, craft, liberal or agricultural activity.
• Professional customer: a natural or legal person acting for business purposes.
• Digital service: a service allowing the Customer to create, process, access, use or store data in digital form.
• Digital content: any file, data, list, analysis, record, export, pack, document or item supplied in digital form without a tangible medium.
• Premium access: a temporary, personal and revocable right to access DomfoRat premium data for the duration stated at the time of order.

4. DomfoRat services

DomfoRat may offer, among other things:

• a catalogue of expired or available domains filtered by SEO signals;
• premium records relating to domains associated with Google Business profile data, social profiles, Search Console proofs or ranked site records;
• site packs, content, backlinks, articles, files, analyses or SEO services;
• free or paid tools related to SEO, domains, WordPress, historical analysis or content production.

The essential characteristics of each offer, price, duration, limits, technical dependencies and delivery terms are specified on the sales page, order form, Stripe summary or any written contractual exchange.

5. Customers

Offers may be ordered by consumers or professional customers. When the Customer selects business billing, provides a company name, SIREN, SIRET or VAT number, the Customer declares that the order is made for business purposes.

Mandatory rules protecting consumers and, where applicable, non-professionals remain applicable whenever required by law. Business-specific provisions cannot deprive a consumer of mandatory legal rights.

6. Price and duration

Prices are displayed before payment, in euros, including taxes where required by law. For the current Google Business premium access, the displayed price is EUR 14.90 for 7 days of access, unless the offer is changed before the order is placed.

The applicable price is the price displayed when the Customer confirms the order. A later price change does not affect an already confirmed order, except with the Customer's express consent or where required by law.

7. Order process

Before payment, the Customer must check the cart or form, billing details, email address, consumer/business status and the characteristics of the offer.

Any paid order requires express acceptance of these Terms through a dedicated, unticked checkbox. Where immediate performance is offered, separate unticked checkboxes record the request for immediate access and the acknowledgement of the loss of the right of withdrawal within the limits allowed by law.

Payment validation confirms an order with an obligation to pay.

8. Payment and invoice

Online payments are processed by Stripe. DomfoRat does not store full payment card numbers. The Customer must provide accurate, complete and up-to-date billing details.

For professional customers established in France, DomfoRat may request a valid SIREN or SIRET. The Customer is responsible for the accuracy of the information required for invoicing.

The invoice, Stripe receipt or order summary may be sent by email or made available on another durable medium. DomfoRat may keep the billing and consent information necessary to prove the order, access supplied, price paid and accepted Terms version.

9. Immediate access

Some DomfoRat offers are supplied immediately after payment: premium access, digital files, premium records, exports, dematerialised content or digital services available from the Customer account.

DomfoRat may keep the information necessary to prove the order, collected consents, supplied access and completed payment.

10. Right of withdrawal

For consumers, a distance contract normally gives a 14-day cooling-off period from the conclusion of the contract for services and digital services, subject to the exceptions provided by the French Consumer Code.

Where the Customer expressly requests immediate performance of a service before the end of the cooling-off period, the Customer acknowledges that the right of withdrawal may be lost once DomfoRat has fully performed the service, in accordance with Article L.221-28 of the French Consumer Code.

Where the Customer requests immediate supply of digital content not supplied on a tangible medium, the Customer acknowledges that the right of withdrawal may be lost from the beginning of supply, subject to express consent, acknowledgement of that loss and confirmation on a durable medium as required by law.

If withdrawal remains legally available, the Customer may exercise it by sending an unambiguous statement to [email protected]. The following model may be used: name, order email, order date, service ordered, withdrawal request, date and signature where sent on paper.

11. Refunds

After immediate access has been validly requested and supply of digital content not provided on a tangible medium has started, no refund is due for a mere change of mind, non-use of access, customer error, subjective dissatisfaction, lack of commercial exploitation or a business decision made by the Customer.

This rule does not limit statutory guarantees, rights in the event of non-conformity, non-supply, non-performance attributable to DomfoRat, undue payment, manifest error, fraud, a decision by a competent authority or any other mandatory provision that may apply.

In the event of a full or partial refund of premium access, DomfoRat may revoke or suspend the corresponding access, without prejudice to the Customer's legal rights.

12. Delivery and access

Access or content is deemed supplied when DomfoRat makes it available to the Customer through the website, Customer account, link, interface, export, email address or secure area.

The Customer must keep access to the email address used for the order, check spam folders and promptly report any access issue. This duty to cooperate never deprives the Customer of statutory guarantees.

For the 7-day premium access, the duration starts on effective activation of access, or on the date stated in the order summary or Customer area where an active access is extended.

13. Statutory guarantees

For consumers and non-professionals, DomfoRat must supply digital content or a digital service that conforms to the contract and the applicable statutory criteria. For one-off supply, DomfoRat is liable for conformity defects existing at the time of supply and appearing within two years. For continuous supply over a fixed period, DomfoRat is liable for conformity defects appearing during the contractual supply period.

In the event of non-conformity, the consumer Customer may request that the content or service be brought into conformity free of charge, without undue delay and without major inconvenience. Where bringing into conformity is impossible, refused, unduly delayed, unsuccessful or where the defect is sufficiently serious, the Customer may obtain a price reduction or termination of the contract under the statutory conditions. These rights are mandatory.

For professional customers, guarantees and liability are assessed under ordinary law, applicable commercial rules and the limits set out in these Terms, to the extent permitted by law.

14. SEO data and no result guarantee

DomfoRat data is a decision-support tool. It may include metrics, URLs, histories, profiles, screenshots, estimates, indexation statuses, availability signals or Google Business presence signals.

Despite the checks performed, errors, false positives, update delays, unavailability, status changes, third-party domain acquisitions or data variations may occur. DomfoRat does not guarantee Google rankings, traffic, revenue, future domain availability or the complete absence of SEO risk.

The data is decision-support information collected or checked at a given date. It does not reserve any domain, nor does it guarantee future availability, ranking, traffic, revenue or SEO results. The Customer remains responsible for conducting checks before buying a domain from a registrar, exploiting a site, implementing an SEO strategy or making a business decision.

15. Licence and intellectual property

Unless expressly assigned in writing, DomfoRat retains ownership of its methods, tools, databases, models, scripts, templates, prompts, interfaces, scoring systems, pre-existing materials, know-how, trademarks and protected content.

After full payment, the Customer receives only the right to use the supplied content or access within the scope of the ordered offer. Unless otherwise stated, this licence is personal, non-exclusive, non-transferable and limited to the duration or purpose of the offer.

Without authorisation, the following are prohibited: resale of access, massive extraction, scraping, public disclosure of premium data, credential sharing, sublicensing, reproduction of the database, technical circumvention or any use infringing the rights of DomfoRat or third parties.

16. Customer duties

The Customer undertakes to:

• provide accurate and up-to-date information;
• not use DomfoRat for illegal, fraudulent, abusive or infringing activity, or any activity harming third-party rights;
• hold the necessary rights in any files, trademarks, texts, images, URLs or instructions provided to DomfoRat;
• not attempt to access private data without authorisation;
• comply with the technical, contractual and licence limits of the ordered offer.

DomfoRat may refuse, suspend or stop an order or access where the request is manifestly illegal, abusive, fraudulent, contrary to third-party rights or likely to expose the service to a serious legal or technical risk.

17. Liability

DomfoRat is liable for direct, certain and proven damage resulting from a breach attributable to it, within the limits permitted by law. Liability limits do not apply where prohibited by mandatory rules, particularly consumer statutory guarantees.

For professional customers, DomfoRat is not liable for indirect damage such as loss of turnover, operating loss, loss of commercial opportunity, data loss not attributable to DomfoRat, indirect reputational damage or consequences of an SEO decision made by the Customer.

DomfoRat cannot be held liable for force majeure within the meaning of Article 1218 of the French Civil Code, an external failure affecting an essential provider, a blockage attributable to the Customer, incorrect information supplied by the Customer or a change made by an independent third party.

18. Personal data and confidentiality

Personal data processed during an order may include email address, billing details, consumer/business status, Stripe identifiers, security logs, consents and data required for support.

Such data is processed to perform the contract, manage billing, secure the service, prevent abuse, comply with legal obligations and handle claims. Payment information is processed by Stripe under its own terms.

For details on retention periods, GDPR rights and contact channels, the Customer should read the privacy policy. Marketing, cookies or prospecting consents, when required, must be collected separately from acceptance of these Terms.

DomfoRat undertakes to treat non-public Customer briefs, files, access and information with reasonable confidentiality, except where required for performance, legal compliance, defence of rights or intervention of a technical provider subject to suitable confidentiality obligations.

19. Claims, mediation and disputes

Any claim must be sent to [email protected] with enough information to identify the order: email used, date, service concerned, Stripe identifier if available and a precise description of the issue.

In the event of a dispute with a consumer and after a prior written claim sent to [email protected] has not led to a satisfactory solution, the consumer may use the consumer mediator appointed by DomfoRat free of charge. The details of DomfoRat's referenced mediator are provided in the legal notice and/or contractual documents whenever legally required.

Using mediation does not deprive the consumer of the right to bring proceedings before the competent court. These Terms are governed by French law. For consumers, this choice does not deprive the Customer of mandatory protections applicable in the country of residence. Any dispute with a consumer falls within the jurisdiction of the courts determined by the applicable legal rules.

For professional customers only, unless a mandatory rule provides otherwise, disputes fall within the jurisdiction of the competent courts of the publisher's registered office.

20. Changes

DomfoRat may update these Terms to reflect changes to the service, law, case law, security or payment flow. The applicable version is the one accepted by the Customer at the time of order, unless the law provides otherwise or the Customer expressly agrees.